Your privacy is important to us. We are committed to protecting the personal information you provide when using our website and purchasing our clean beauty products. This Privacy Policy explains how we collect, use, store, and disclose your personal information, as well as your rights regarding your data. By using our website or making a purchase, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information to provide and improve our services:
• Contact Information: Name, email address, phone number, and shipping/billing address when you place an order or register an account.
• Payment Information: Credit card details, debit card information, or other payment method details (note: we do not store full payment details; this information is processed securely by our third-party payment processors).
• Order Information: Details of the products you purchase, order history, and tracking information.
• Website Usage Data: Information about how you interact with our website, such as page views, browsing history, and device information (e.g., IP address, browser type, operating system) collected through cookies and similar tracking technologies.
• Communication Data: Records of your communications with us, such as messages sent through the Contact Us form or email inquiries.
2. How We Use Your Information
We use your personal information for the following legitimate purposes:
• Process and fulfill your orders, including shipping products and sending order confirmations.
• Manage your account, provide customer support, and respond to your inquiries.
• Process payments securely and prevent fraudulent transactions.
• Improve our website, products, and services based on your usage data and feedback.
• Send you important updates, such as shipping notifications, refund confirmations, or policy changes.
• (Optional) Send you marketing communications about our clean beauty products, promotions, and offers, if you have opted in to receive such communications. You can unsubscribe at any time.
3. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure server hosting, encrypted data transmission, and restricted access to personal information within our team. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information in the following limited circumstances:
• Third-Party Service Providers: We share necessary information with trusted third parties who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers. These third parties are obligated to protect your information and only use it for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, court order, or to comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner as part of the business assets.
5. Cookies and Tracking Technologies
Our website uses cookies (small text files stored on your device) and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, track website usage, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit some features of our website.
6. Your Rights Regarding Your Information
You have the right to access, correct, or delete your personal information held by us. You may also have the right to restrict or object to the processing of your information, or to request the transfer of your data. To exercise these rights, please contact us through the form on our Contact Us page. We will respond to your request within a reasonable time frame.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the policy on this page. We encourage you to review this page periodically for the latest information about our privacy practices.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the form on our Contact Us page. Our customer service team will assist you promptly.
